# Convex: Failing function calls

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-09 22:33 UTC · Resolved: 2026-10-09 23:09 UTC · Duration: 36 min
- Updates: 3 · Affected components: Business, Live Traffic - Business, Live Traffic - Professional, Professional, Free & Starter, Live Traffic - Free & Starter
- [Vendor status page: https://stspg.io/fy9ydjscndty](https://stspg.io/fy9ydjscndty)
- [Company: Convex](https://rewindex.com/company/convex.md)

## Summary

Convex reported a major outage starting at 2026-10-09 22:33 UTC, resolved at 23:09 UTC after 36 min. An upstream provider network issue caused some query and mutation executions in us-east-1 to fail between 22:11 and 22:52 UTC; affected components included Business, Free & Starter, Professional, and their Live Traffic components. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-09 22:33 UTC: We are currently investigating reports of failing function calls.
- **monitoring** 2026-10-09 22:57 UTC: The system has recovered and we are continuing to monitor the results.
- **resolved** 2026-10-09 23:09 UTC: On 2026-10-09, between 22:11 and 22:52 UTC, some query and mutation executions running in us-east-1 failed to run. This outage was caused by a network issue at an upstream provider. The problem is now resolved.

## Rewindex changes for this incident

- 2026-10-09 22:33 UTC: [Major incident: Failing function calls](https://rewindex.com/change/ifdb5301e2168fb.md)


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Canonical: https://rewindex.com/company/convex/incidents/l6wzldhs6v3w · Markdown: https://rewindex.com/company/convex/incidents/l6wzldhs6v3w.md · JSON: https://rewindex.com/api/v1/companies/convex/incidents/l6wzldhs6v3w · Generated 2026-10-18T11:47:32.189Z