# Convex: Dashboard logins degraded

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-18 23:01 UTC · Resolved: 2026-09-19 00:07 UTC · Duration: 1.1 h
- Updates: 3
- [Vendor status page: https://stspg.io/pm2pwwgwchgn](https://stspg.io/pm2pwwgwchgn)
- [Company: Convex](https://rewindex.com/company/convex.md)

## Timeline of updates

- **identified** 2026-09-18 23:01 UTC: We're experiencing elevated error rates for dashboard logins due to an issue with a 3rd party provider. We'll provide updates here as the situation unfolds. Live deployments are not affected.
- **monitoring** 2026-09-18 23:09 UTC: Error rates have reduced and appear to be stable, we are monitoring the situation
- **resolved** 2026-09-19 00:07 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/convex/incidents/fq0k243nwhcn · Markdown: https://rewindex.com/company/convex/incidents/fq0k243nwhcn.md · JSON: https://rewindex.com/api/v1/companies/convex/incidents/fq0k243nwhcn · Generated 2026-10-18T12:23:22.994Z