# Convex: Code Deployment Degraded

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-14 21:29 UTC · Resolved: 2025-11-15 00:42 UTC · Duration: 3.2 h
- Updates: 4 · Affected components: Development Services - Authoring APIs, Free & Starter
- [Vendor status page: https://stspg.io/f28t25ndrysn](https://stspg.io/f28t25ndrysn)
- [Company: Convex](https://rewindex.com/company/convex.md)

## Summary

Convex reported a major degradation affecting Development Services - Authoring APIs, Free & Starter: some AWS calls to deploy customer code failed, and provisioning new preview deployments was impacted; live production traffic was unaffected. The incident ran from 2025-11-14 21:29 UTC to 2025-11-15 00:42 UTC (3 h 13 min); Convex deployed a fix and reported falling error rates. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-11-14 21:29 UTC: Some calls to AWS to deploy new versions of customer code are failing. Provisioning new preview deployments is also impacted. Live production traffic is unaffected.
- **investigating** 2025-11-14 21:29 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-11-14 23:05 UTC: We have deployed a fix and error rates are falling.
- **resolved** 2025-11-15 00:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-11-14 21:29 UTC: [Major incident: Code Deployment Degraded](https://rewindex.com/change/ieb98e1bb9d250e.md)


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Canonical: https://rewindex.com/company/convex/incidents/1y7hbl2zzsq9 · Markdown: https://rewindex.com/company/convex/incidents/1y7hbl2zzsq9.md · JSON: https://rewindex.com/api/v1/companies/convex/incidents/1y7hbl2zzsq9 · Generated 2026-10-18T11:37:30.267Z