# Convex change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Convex](https://rewindex.com/company/convex.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 20 | 20 | 2026-10-09 22:33 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-10-09 22:33 UTC | Major incident | [Major incident: Failing function calls](https://rewindex.com/change/ifdb5301e2168fb.md) | outage | Convex reported a major outage starting at 2026-10-09 22:33 UTC, resolved at 23:09 UTC after 36 min. An upstream provider network issue caused some query and mutation executions in us-east-1 to fail between 22:11 and 22:52 UTC; affected components included Business, Free & Starter, Professional, and their Live Traffic components. |
| 2026-09-28 21:09 UTC | Major incident | [Critical incident: AI gateway unavailable](https://rewindex.com/change/ic2fc28f5d4811f.md) | outage | Convex’s AI Gateway rejected requests during a critical outage starting 2026-09-28 21:09 UTC and resolved at 2026-09-28 22:13 UTC, lasting 1 h 3 min. Convex attributed the failures to an upstream provider, implemented a fix, and confirmed service was restored. |
| 2026-08-16 23:33 UTC | Major incident | [Major incident: Account verification/team invite emails not working](https://rewindex.com/change/i837cc4aff4038c.md) | outage | Convex reported a major outage preventing dashboard emails, including team invitations and new account verification, across Business, Free & Starter, and Professional. It started at 2026-08-16 23:33 UTC and lasted 1 h 53 min, resolving at 2026-08-17 01:26 UTC; a fix was implemented at 2026-08-17 00:50 UTC. |
| 2026-08-05 01:42 UTC | Major incident | [Major incident: Action failures for business deployments that use createFunctionHandle](https://rewindex.com/change/i530edee54308c6.md) | outage | Convex reported a major incident causing actions that call createFunctionHandle to fail on business deployments; Free, Starter and Professional users were unaffected. It started at 2026-08-05 01:42 UTC and was resolved at 2026-08-05 01:57 UTC, lasting 14 min. Convex reported implementing and deploying a fix before confirming resolution. |
| 2026-06-15 22:23 UTC | Major incident | [Major incident: High error rates across all deployments, except some D1024s](https://rewindex.com/change/i798ed712a16b4e.md) | outage | Convex reported a major outage with high error rates across all deployments except some D1024s, affecting Business, Free & Starter, Professional and their Live Traffic components. It started at 2026-06-15 22:23 UTC and was resolved at 2026-06-15 22:35 UTC, lasting 12 min; a fix reduced error rates. |
| 2026-05-22 06:11 UTC | Major incident | [Major incident: HTTP Action Outage Affecting Some Deployments](https://rewindex.com/change/id5be8ee07adb1e.md) | outage | Convex reported a major HTTP action outage affecting some Free & Starter and Professional deployments, starting 2026-05-22 06:11 UTC and resolved 2026-05-22 10:09 UTC (3 h 57 min). Convex reverted a change and advised customers to redeploy; by resolution, all deployments had been automatically repaired and HTTP actions were working across its cloud. |
| 2026-05-08 00:16 UTC | Major incident | [Major incident: Intermittent Impact from AWS Outage](https://rewindex.com/change/i83dc2a249f6ab9.md) | outage | Convex reported a major outage affecting Business, Free & Starter, and Professional, with downtime and elevated errors caused by an AWS Availability Zone issue. It lasted 1 h 49 min, from 2026-05-08 00:16 UTC to 2026-05-08 02:05 UTC. Convex moved affected infrastructure out of the impacted zone and confirmed stable service. |
| 2026-04-09 05:42 UTC | Major incident | [Major incident: Small percentage of deployments experiencing outage](https://rewindex.com/change/i6113ded184e058.md) | outage | A small percentage of Convex deployments experienced sporadic availability in a major-impact outage from 2026-04-09 05:42 UTC to 2026-04-09 06:24 UTC (42 min). During database primary failover, orchestration failed to provision a replica ready for new writes; Convex implemented a fix and reported resolution. |
| 2026-03-04 17:28 UTC | Major incident | [Critical incident: high error rates on customer backends](https://rewindex.com/change/i67a18d82c57f8a.md) | outage | Convex reported a critical incident causing high backend error rates and downtime for some customers, affecting Free & Starter and Live Traffic database, function and Node.js runtimes. It started 2026-03-04 17:28 UTC and lasted 1 h 0 min. Convex remediated the issue and attributed it to a load spike triggering load-shedding and a caching-library panic. |
| 2026-02-10 01:26 UTC | Major incident | [Major incident: Some custom domains not working](https://rewindex.com/change/i122bed7e8756a2.md) | outage | Convex reported a major incident affecting many custom domains, which failed with TLS errors due to a misconfiguration; listed components were Free & Starter, Live Traffic - Database Services, and Live Traffic - Function Runtime. It lasted 35 min, from 2026-02-10 01:26 UTC to 2026-02-10 02:01 UTC; all hostnames were reconfigured before resolution. |
| 2026-02-07 02:50 UTC | Major incident | [Major incident: Convex Dashboard Availability](https://rewindex.com/change/i8854c34f52804d.md) | degradation | Convex reported a major incident causing intermittent Dashboard and CLI errors on Free & Starter, starting 2026-02-07 02:50 UTC and resolved at 2026-02-07 03:06 UTC (15 min). An overloaded database was identified, and Convex reported scaling it; live traffic to Convex deployments was unaffected. |
| 2026-01-09 00:51 UTC | Major incident | [Major incident: Intermittent increased error rates](https://rewindex.com/change/i6badccc18ced13.md) | degradation | Convex reported intermittent increased error rates to/from database affecting Free & Starter and Live Traffic - Database Services, with major impact. The incident started at 2026-01-09 00:51 UTC and was resolved at 2026-01-09 01:40 UTC, lasting 48 min; no cause or specific fix was stated. |
| 2025-11-21 22:15 UTC | Major incident | [Major incident: Elevated error rates for a subset of instances](https://rewindex.com/change/i1a8cbab7ebe363.md) | outage | Convex reported a major incident with elevated error rates for a small subset of instances, affecting Free & Starter and Live Traffic database, function and Node.js runtime services. It started at 2025-11-21 22:15 UTC and was resolved at 2025-11-21 22:22 UTC; the computed duration was 6 min. Convex identified the issue and implemented a fix. |
| 2025-11-14 21:29 UTC | Major incident | [Major incident: Code Deployment Degraded](https://rewindex.com/change/ieb98e1bb9d250e.md) | degradation | Convex reported a major degradation affecting Development Services - Authoring APIs, Free & Starter: some AWS calls to deploy customer code failed, and provisioning new preview deployments was impacted; live production traffic was unaffected. The incident ran from 2025-11-14 21:29 UTC to 2025-11-15 00:42 UTC (3 h 13 min); Convex deployed a fix and reported falling error rates. |
| 2025-10-30 23:43 UTC | Major incident | [Major incident: elevated latency/errors for a subset of customers](https://rewindex.com/change/ie118b267e465c5.md) | degradation | Convex reported major latency/errors for affected deployments starting 2025-10-30 23:43 UTC, resolved 2025-10-31 07:52 UTC after 8 h 8 min. A downstream-provider issue caused an inefficient database table format; Convex reported rewriting it and shedding load, with sporadic availability issues for a small subset of non-pro customers. |
| 2025-10-25 13:15 UTC | Major incident | [Major incident: Errors affecting some instances](https://rewindex.com/change/i9da5d64dbd5434.md) | outage | Convex reported a major incident causing errors on some instances, affecting Free & Starter, Live Traffic - Database Services, and Live Traffic - Function Runtime. It ran from 2025-10-25 13:15 UTC to 2025-10-25 17:34 UTC, lasting 4 h 19 min. Convex reported Pro customers fully remediated at 14:10 UTC; no specific cause was stated. |
| 2025-10-20 19:14 UTC | Major incident | [Major incident: node actions intermittently unavailable](https://rewindex.com/change/i7668a29aa25960.md) | degradation | Convex reported a major incident causing intermittent Node.js Runtime node action unavailability, attributed to AWS Lambda issues. It started at 2025-10-20 19:14 UTC and was resolved at 2025-10-21 03:39 UTC, lasting 8 h 24 min. |
| 2025-10-20 14:48 UTC | Major incident | [Major incident: Usage info on Convex dashboard is unavailable](https://rewindex.com/change/i82c9957acf6557.md) | outage | Convex dashboard usage information could not be queried during a major incident starting 2025-10-20 14:48 UTC and resolved at 2025-10-20 22:00 UTC, lasting 7 h 11 min. Convex suspected a new round of AWS issues and later reported identifying the issue and implementing a fix. |
| 2025-10-20 07:22 UTC | Major incident | [Major incident: Many Convex backends are down](https://rewindex.com/change/i882b1a490d6e64.md) | outage | Many Convex backends were down in a major outage affecting Free & Starter, Live Traffic - Database Services, Live Traffic - Function Runtime, and Live Traffic - Node.js Runtime. It lasted 2 h 16 min, from 2025-10-20 07:22 UTC to 2025-10-20 09:38 UTC. Convex attributed broken databases to an AWS outage in us-east-1; AWS mitigated the issue before resolution. |
| 2025-09-20 12:18 UTC | Major incident | [Major incident: Convex traffic having downtime](https://rewindex.com/change/i388b7a9960a312.md) | outage | Convex reported a major incident causing intermittent unavailability across all Convex services, starting 2025-09-20 12:18 UTC and resolved at 2025-09-20 13:15 UTC (57 min). The postmortem cited a cascading traffic-layer failure after a Caddy node ran out of memory during an unforeseen load spike; Convex added capacity. |


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Canonical: https://rewindex.com/company/convex/changes · Markdown: https://rewindex.com/company/convex/changes.md · JSON: https://rewindex.com/api/v1/companies/convex/changes · Generated 2026-10-18T02:31:23.217Z
