# Contentstack: Contentstack - All Regions - CDN Provider Outage
- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-18 12:02 UTC · Resolved: 2025-11-18 18:52 UTC · Duration: 6.8 h
- Updates: 10 · Affected components: Amazon Web Services AU Region - Automation API, Automation API, Launch - Web Application, Microsoft Azure US Region - Launch - Web Application, Automation UI, Google Cloud Platform US Region - Automation UI, Content Delivery API, Microsoft Azure US Region - Content Delivery API, Assets API, Google Cloud Platform EU Region - Assets API, Amazon Web Services AU Region - Automation UI, Automation UI, Amazon Web Services US Region - Automation API, Automation API, Amazon Web Services EU Region - Automation API, Automation API, Assets API, Microsoft Azure US Region - Assets API, Amazon Web Services AU Region - Launch - Edge Services, Launch - Edge Services, Amazon Web Services US Region - GraphQL Delivery API, GraphQL Delivery API, GraphQL Delivery API, Microsoft Azure US Region - GraphQL Delivery API, Launch - Content Delivery Network (CDN), Microsoft Azure US Region - Launch - Content Delivery Network (CDN), Amazon Web Services EU Region - Automation UI, Automation UI, Amazon Web Services EU Region - Content Delivery API, Content Delivery API, Google Cloud Platform US Region - Launch - Management API, Launch - Management API, Amazon Web Services US Region - Launch - Web Application, Launch - Web Application, Amazon Web Services AU Region - Launch - Content Delivery Network (CDN), Launch - Content Delivery Network (CDN), Google Cloud Platform US Region - Launch - Edge Services, Launch - Edge Services, Launch - Web Application, Microsoft Azure EU Region - Launch - Web Application, Amazon Web Services AU Region - Assets API, Assets API, Google Cloud Platform EU Region - Launch - Content Delivery Network (CDN), Launch - Content Delivery Network (CDN), Amazon Web Services US Region - Content Delivery API, Content Delivery API, Automation UI, Microsoft Azure US Region - Automation UI, Amazon Web Services AU Region - Launch - Web Application, Launch - Web Application, Amazon Web Services US Region - Launch - Edge Services, Launch - Edge Services, Launch - Content Delivery Network (CDN), Microsoft Azure EU Region - Launch - Content Delivery Network (CDN), Amazon Web Services US Region - Automation UI, Automation UI, Amazon Web Services EU Region - GraphQL Delivery API, GraphQL Delivery API, Automation API, Microsoft Azure EU Region - Automation API, Launch - Edge Services, Microsoft Azure EU Region - Launch - Edge Services, Amazon Web Services EU Region - Launch - Web Application, Launch - Web Application, Google Cloud Platform EU Region - GraphQL Delivery API, GraphQL Delivery API, Assets API, Google Cloud Platform US Region - Assets API, Automation API, Google Cloud Platform EU Region - Automation API, Content Delivery API, Google Cloud Platform EU Region - Content Delivery API, Assets API, Microsoft Azure EU Region - Assets API, Google Cloud Platform EU Region - Launch - Management API, Launch - Management API, Amazon Web Services EU Region - Assets API, Assets API, Automation API, Google Cloud Platform US Region - Automation API, Automation UI, Microsoft Azure EU Region - Automation UI, Launch - Management API, Microsoft Azure EU Region - Launch - Management API, Amazon Web Services US Region - Launch - Content Delivery Network (CDN), Launch - Content Delivery Network (CDN), Amazon Web Services AU Region - GraphQL Delivery API, GraphQL Delivery API, Content Delivery API, Microsoft Azure EU Region - Content Delivery API, Automation UI, Google Cloud Platform EU Region - Automation UI, GraphQL Delivery API, Microsoft Azure EU Region - GraphQL Delivery API, Amazon Web Services EU Region - Launch - Content Delivery Network (CDN), Launch - Content Delivery Network (CDN), Google Cloud Platform US Region - Launch - Web Application, Launch - Web Application, Google Cloud Platform US Region - Launch - Content Delivery Network (CDN), Launch - Content Delivery Network (CDN), Google Cloud Platform EU Region - Launch - Web Application, Launch - Web Application, Amazon Web Services AU Region - Content Delivery API, Content Delivery API, Launch - Management API, Microsoft Azure US Region - Launch - Management API, Amazon Web Services US Region - Assets API, Assets API, Amazon Web Services EU Region - Launch - Management API, Launch - Management API, Amazon Web Services AU Region - Launch - Management API, Launch - Management API, Amazon Web Services US Region - Launch - Management API, Launch - Management API, Content Delivery API, Google Cloud Platform US Region - Content Delivery API, Launch - Edge Services, Microsoft Azure US Region - Launch - Edge Services, Google Cloud Platform US Region - GraphQL Delivery API, GraphQL Delivery API, Automation API, Microsoft Azure US Region - Automation API, Google Cloud Platform EU Region - Launch - Edge Services, Launch - Edge Services, Amazon Web Services EU Region - Launch - Edge Services, Launch - Edge Services
- [Vendor status page: https://stspg.io/jy04cxjggs03](https://stspg.io/jy04cxjggs03)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)
## Part of an outage event
- [Cloudflare outage, Nov 18, 2025: 77 vendors, 81 incidents](https://rewindex.com/events/2025-11-18-cloudflare)
- This incident started in the same window without naming Cloudflare (timing only, not evidence of a link). (timing only, posted +32 min vs the first vendor naming Cloudflare)
```mermaid
flowchart LR
root["Cloudflare
own incident not archived"]:::inferred
h1["Within an hour
13 vendors, 13 blamed Cloudflare
Stytch, Zed, NordLayer +10"]:::blames
root --> h1
h4["1 to 4 hours later
19 vendors, 19 blamed Cloudflare
GitLab, Gorgias, Cursor +16"]:::blames
root --> h4
later["Later
7 vendors, 7 blamed Cloudflare
RudderStack, Brex, Maven Central +4"]:::blames
root --> later
me["Contentstack (this incident)
posted +32 min"]:::me
root -.->|"same window"| me
```
_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._
## Timeline of updates
- **investigating** 2025-11-18 12:02 UTC: We are currently experiencing a service outage with our CDN provider, which has affected multiple components. Our team is in close coordination with the CDN provider to identify the root cause and implement a fix. We will share further updates as they become available.
- **investigating** 2025-11-18 12:15 UTC: We are continuing to investigate this issue.
- **identified** 2025-11-18 12:24 UTC: Our CDN partner has identified the issue and is currently working to implement a fix.
- **identified** 2025-11-18 13:20 UTC: We are continuing to work closely with our CDN provider to resolve the ongoing service degradation. We will provide another update as soon as more information becomes available.
- **identified** 2025-11-18 14:16 UTC: A fix has been deployed for our CDN services. While most services are recovering, the Launch service remains impacted.
- **monitoring** 2025-11-18 14:49 UTC: A fix has been deployed by our CDN provider. We are seeing signs of recovery across our services and will continue to monitor performance to ensure the issue is fully resolved.
- **monitoring** 2025-11-18 15:30 UTC: We are observing substantial improvements across our platform. All of our services are now fully operational and performing normally. We are continuing to closely monitor the situation to ensure total stability before marking this incident as resolved.
- **monitoring** 2025-11-18 16:31 UTC: All services continue to function normally and we are observing stable performance across the platform. To ensure sustained stability, we are extending our monitoring period before marking this incident as resolved.
- **monitoring** 2025-11-18 17:42 UTC: We are continuing to monitor the situation. No new issues have been detected, and overall stability has significantly improved. Please continue to check this page for progress until we have confirmed full resolution.
- **resolved** 2025-11-18 18:52 UTC: This incident has been resolved.
---
Canonical: https://rewindex.com/company/contentstack/incidents/gkrw8mghmfyg · Markdown: https://rewindex.com/company/contentstack/incidents/gkrw8mghmfyg.md · JSON: https://rewindex.com/api/v1/companies/contentstack/incidents/gkrw8mghmfyg · Generated 2026-10-20T00:49:30.312Z