# Contentstack: Contentstack – GCP NA – Publishing Delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-20 03:31 UTC · Resolved: 2026-09-20 04:35 UTC · Duration: 1.1 h
- Updates: 4 · Affected components: Assets API, Google Cloud Platform US Region - Assets API, Content Delivery API, Google Cloud Platform US Region - Content Delivery API, Google Cloud Platform US Region - GraphQL Delivery API, GraphQL Delivery API
- [Vendor status page: https://stspg.io/lq6862v70v74](https://stspg.io/lq6862v70v74)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)

## Timeline of updates

- **investigating** 2026-09-20 03:31 UTC: we began investigating an issue affecting the delivery of newly published content in the GCP NA region. During this time, recently published or unpublished content may take longer than usual to appear in delivered content, including through GraphQL queries and asset URLs. Content delivery of already-published content remains unaffected. Other regions remain unaffected. Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service. Customer Action: No action is required from customers at this time. We will share our next update as soon as we have more information. If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
- **identified** 2026-09-20 04:18 UTC: The root cause of the issue affecting the delivery of newly published content in the GCP NA region has been identified. Our engineering team is currently implementing a fix to restore normal service. During this time, recently published or unpublished content may take longer than usual to appear in delivered content, including through GraphQL queries and asset URLs. Content delivery of already-published content remains unaffected. Other regions remain unaffected. Customer Action: No action is required from customers at this time. We will share our next update as soon as we have more information.
- **monitoring** 2026-09-20 04:30 UTC: The issue affecting the delivery of newly published content in the GCP NA region has been mitigated and services are operating normally. Recently published and unpublished changes are being reflected in delivered content as expected. Our team will continue monitoring system performance closely to ensure stability. If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
- **resolved** 2026-09-20 04:35 UTC: This incident affecting the delivery of newly published content in the GCP NA region has been fully resolved and all systems are operating normally. Recently published and unpublished changes are being reflected in delivered content as expected. Delivery of already-published content continued to function normally throughout. We appreciate your patience while we worked to restore service. If you encounter any difficulties accessing our services,


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Canonical: https://rewindex.com/company/contentstack/incidents/d73gsx05v5wg · Markdown: https://rewindex.com/company/contentstack/incidents/d73gsx05v5wg.md · JSON: https://rewindex.com/api/v1/companies/contentstack/incidents/d73gsx05v5wg · Generated 2026-10-20T00:02:29.301Z