# Contentful: Issues connecting to the Delivery API from Europe

> Contentful status incident “Issues connecting to the Delivery API from Europe” on 2017-05-02: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/contentful/incidents/z9jl1n1qfzwx
Last updated: 2017-05-02T16:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2017-05-02 16:00 UTC · Resolved: 2017-05-02 16:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.contentfulstatus.com/incidents/z9jl1n1qfzwx](https://www.contentfulstatus.com/incidents/z9jl1n1qfzwx)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Timeline of updates

- **resolved** 2017-05-02 16:00 UTC: On Tuesday May 2nd between 14:39 and 14:57 clients connecting to the Delivery API from European locations may have experienced timeouts on API calls resulting in a cache miss - about 5% of traffic in total from this region, and around 1% globally. This increased error rate was due to a network outage with a major Internet transit provider affecting traffic between the US and Europe, and was mitigated by our CDN provider shortly after it started. Clients located in other geographies were not affected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Contentful, started 2017-05-02 16:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/contentful/incidents/z9jl1n1qfzwx
- Citation: Contentful, “Issues connecting to the Delivery API from Europe” (2017-05-02 16:00 UTC). Archived by Rewindex: https://rewindex.com/company/contentful/incidents/z9jl1n1qfzwx (CC BY 4.0).
- Markdown link: `[Contentful: Issues connecting to the Delivery API from Europe (2017-05-02)](https://rewindex.com/company/contentful/incidents/z9jl1n1qfzwx)`


---
Canonical: https://rewindex.com/company/contentful/incidents/z9jl1n1qfzwx · Markdown: https://rewindex.com/company/contentful/incidents/z9jl1n1qfzwx.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/z9jl1n1qfzwx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:37:10.702Z