# Contentful: Issues accessing spaces/environments in the Contentful web app

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-28 11:59 UTC · Resolved: 2026-04-28 12:22 UTC · Duration: 24 min
- Updates: 3 · Affected components: Web App
- [Vendor status page: https://stspg.io/88k4bn9nqjq9](https://stspg.io/88k4bn9nqjq9)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Summary

Contentful reported a major Web App incident affecting some customers’ access to spaces/environments from 2026-04-28 11:59 UTC to 2026-04-28 12:22 UTC, lasting 23 min. Contentful described the issue as transient and reported it resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-04-28 11:59 UTC: Some customers are reporting issues accessing their spaces/environments in the Contentful web app. We are investigating the issue.
- **monitoring** 2026-04-28 12:05 UTC: This was a transient issue and has resolved. We continue to monitor the situation.
- **resolved** 2026-04-28 12:22 UTC: The issue has been resolved.

## Rewindex changes for this incident

- 2026-04-28 11:59 UTC: [Major incident: Issues accessing spaces/environments in the Contentful web app](https://rewindex.com/change/i256da3bc9df800.md)


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Canonical: https://rewindex.com/company/contentful/incidents/ywq5t8g0tpdk · Markdown: https://rewindex.com/company/contentful/incidents/ywq5t8g0tpdk.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/ywq5t8g0tpdk · Generated 2026-10-18T10:41:20.795Z