# Contentful: Presence indicator failing in Web App

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-11-21 12:04 UTC · Resolved: 2025-11-21 13:18 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://www.contentfulstatus.com/incidents/vc5sbz66sd9s](https://www.contentfulstatus.com/incidents/vc5sbz66sd9s)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Timeline of updates

- **resolved** 2025-11-21 13:18 UTC: After monitoring the fix, we can confirm the issue is now fixed for all users.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/contentful/incidents/vc5sbz66sd9s · Markdown: https://rewindex.com/company/contentful/incidents/vc5sbz66sd9s.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/vc5sbz66sd9s · Generated 2026-10-18T11:37:31.358Z