# Contentful: Increased latency and error rates for Snapshots

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-10 11:08 UTC · Resolved: 2026-08-10 14:14 UTC · Duration: 3.1 h
- Updates: 4 · Affected components: Content Management API, Content Management API, EU data residency - Content Management API
- [Vendor status page: https://stspg.io/htgql6108g1c](https://stspg.io/htgql6108g1c)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Timeline of updates

- **identified** 2026-08-10 11:08 UTC: Some customers are experiencing increased latency and errors when working with Snapshots. We are working on a resolution.
- **identified** 2026-08-10 12:27 UTC: Snapshot creation remains impacted. We continue to work on resolving the issue.
- **monitoring** 2026-08-10 13:55 UTC: We've addressed the issue and are monitoring the situation.
- **resolved** 2026-08-10 14:14 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/contentful/incidents/tt7w6pdky7zn · Markdown: https://rewindex.com/company/contentful/incidents/tt7w6pdky7zn.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/tt7w6pdky7zn · Generated 2026-10-18T09:41:05.467Z