# Contentful: Issues with customers logging into Contentful accounts

> Contentful status incident “Issues with customers logging into Contentful accounts” on 2025-12-15: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/contentful/incidents/pcktkp8kyyhd
Last updated: 2025-12-15T10:55:24Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-12-15 10:55 UTC · Resolved: 2025-12-15 10:55 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://stspg.io/bz2m3pxq27dy](https://stspg.io/bz2m3pxq27dy)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Timeline of updates

- **resolved** 2025-12-15 10:55 UTC: Between 08:40 and 09:20 UTC customers experienced errors when trying to log in to Contentful ("Something went wrong"). This was due to a change we made to our bot protection logic. Once we saw the impact of the change, we reverted and the issue was resolved. If any customers continue to see the error after that time period, a refresh will resolve the issue.

## Cite this

Status incident (vendor impact label: none) posted by Contentful, started 2025-12-15 10:55 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/contentful/incidents/pcktkp8kyyhd
- Citation: Contentful, “Issues with customers logging into Contentful accounts” (2025-12-15 10:55 UTC). Archived by Rewindex: https://rewindex.com/company/contentful/incidents/pcktkp8kyyhd (CC BY 4.0).
- Markdown link: `[Contentful: Issues with customers logging into Contentful accounts (2025-12-15)](https://rewindex.com/company/contentful/incidents/pcktkp8kyyhd)`


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Canonical: https://rewindex.com/company/contentful/incidents/pcktkp8kyyhd · Markdown: https://rewindex.com/company/contentful/incidents/pcktkp8kyyhd.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/pcktkp8kyyhd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:02:03.427Z