# Contentful: Customers unable to access Organisation settings

> Contentful status incident “Customers unable to access Organisation settings” on 2026-03-31: impact minor (vendor’s label), 6 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/contentful/incidents/n8bcfl0w5dkt
Last updated: 2026-03-31T15:03:47Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-31 14:58 UTC · Resolved: 2026-03-31 15:03 UTC · Duration: 6 min
- Updates: 2 · Affected components: Web App
- [Vendor status page: https://stspg.io/lm0v9q25kqf9](https://stspg.io/lm0v9q25kqf9)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Timeline of updates

- **monitoring** 2026-03-31 14:58 UTC: We have identified an issue where customers see an error when trying to access organisation settings in the Contentful WebApp. We have already applied a fix and are verifying the results.
- **resolved** 2026-03-31 15:03 UTC: We have validated that the fix resolved the issue and customers are no longer seeing errors when accessing the org settings page in the Contentful WebApp.

## Cite this

Status incident (vendor impact label: minor) posted by Contentful, started 2026-03-31 14:58 UTC, resolved after 6 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/contentful/incidents/n8bcfl0w5dkt
- Citation: Contentful, “Customers unable to access Organisation settings” (2026-03-31 14:58 UTC). Archived by Rewindex: https://rewindex.com/company/contentful/incidents/n8bcfl0w5dkt (CC BY 4.0).
- Markdown link: `[Contentful: Customers unable to access Organisation settings (2026-03-31)](https://rewindex.com/company/contentful/incidents/n8bcfl0w5dkt)`


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Canonical: https://rewindex.com/company/contentful/incidents/n8bcfl0w5dkt · Markdown: https://rewindex.com/company/contentful/incidents/n8bcfl0w5dkt.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/n8bcfl0w5dkt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:57:45.938Z