# Contentful: Issues with Assets processing in the entry editor.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-16 13:14 UTC · Resolved: 2026-01-16 14:34 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: Web App, EU data residency - Web App, Web App
- [Vendor status page: https://stspg.io/06q4vzrym2yk](https://stspg.io/06q4vzrym2yk)
- [Company: Contentful](https://rewindex.com/company/contentful.md)

## Timeline of updates

- **investigating** 2026-01-16 13:14 UTC: We're investigating an issue reported by customers that while uploading assets it stays in processing until the page is refreshed.
- **monitoring** 2026-01-16 14:03 UTC: The issue causing assets to be stuck in processing state has been addressed, we are monitoring the fix.
- **resolved** 2026-01-16 14:34 UTC: The problem with assets being stuck in processing has been addressed all back to operational


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Canonical: https://rewindex.com/company/contentful/incidents/494rl6wkfq35 · Markdown: https://rewindex.com/company/contentful/incidents/494rl6wkfq35.md · JSON: https://rewindex.com/api/v1/companies/contentful/incidents/494rl6wkfq35 · Generated 2026-10-18T11:34:44.924Z