# Contentful change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Contentful](https://rewindex.com/company/contentful.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 10 | 10 | 2026-10-12 18:22 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-10-12 18:22 UTC | Major incident | [Major incident: \[INCIDENT\] https://www.contentful.com/developers/docs/ is not working](https://rewindex.com/change/i4435fc3881fb92.md) | outage | Contentful Docs was unavailable in an incident rated major, with Web App listed as affected. It started at 2026-10-12 18:22 UTC and was marked resolved at 2026-10-12 18:27 UTC; the computed duration was 4 min. No cause or fix was stated, and the resolution update still said investigation was ongoing. |
| 2026-10-01 09:27 UTC | Major incident | [Major incident: Issues with advanced caching on Content Delivery API](https://rewindex.com/change/ib2abe009442676.md) | degradation | Contentful reported major issues with advanced caching, specifically Stale While Revalidate (SWR), affecting Content Delivery API and EU data residency - Content Delivery API. The incident started 2026-10-01 09:27 UTC and resolved 2026-10-02 09:43 UTC, lasting 24 h 15 min. A fix resolved the issue for remaining customers after most had already recovered. |
| 2026-09-29 14:39 UTC | Major incident | [Major incident: CORS errors on CDA](https://rewindex.com/change/i60bc84e59de3a3.md) | outage | Contentful reported a major incident affecting some customers: CORS preflight failures for browser requests to cross-space references on CDA, including EU data residency. It started at 2026-09-29 14:39 UTC and was resolved at 2026-09-29 15:44 UTC, lasting 1 h 5 min; Contentful identified the cause but did not disclose it or the fix. |
| 2026-08-13 09:34 UTC | Major incident | [Major incident: Errors on Content Management API](https://rewindex.com/change/iab596127824ab7.md) | outage | Contentful reported a major incident causing Content Management API latency and errors for some customers in the EU data residency region. It started at 2026-08-13 09:34 UTC and was resolved at 2026-08-13 11:38 UTC, lasting 2 h 4 min; Contentful said the issue was addressed without specifying a cause or fix. |
| 2026-06-09 13:57 UTC | Major incident | [Major incident: Optimization Hub Unavailable](https://rewindex.com/change/i9bd926df8a9a95.md) | outage | Contentful’s Optimization tab was unavailable for Contentful Personalization and Contentful Analytics customers starting at 2026-06-09 13:57 UTC. The vendor rated the impact major and resolved the incident at 2026-06-09 14:18 UTC, after 20 min, stating that the underlying issue was resolved and the Optimization Hub was available again. |
| 2026-05-04 13:20 UTC | Major incident | [Major incident: Some customers are experiencing issues logging in](https://rewindex.com/change/i56a188fadf663f.md) | outage | Contentful reported a major Website incident affecting some customers’ logins and email delivery, including invitations and password resets, starting 2026-05-04 13:20 UTC and lasting 3 h 10 min until resolution at 2026-05-04 16:30 UTC. SSO login issues were resolved and most emails were sending again by 14:06 UTC; all issues were reported resolved at 14:08 UTC, with monitoring continuing. |
| 2026-04-28 11:59 UTC | Major incident | [Major incident: Issues accessing spaces/environments in the Contentful web app](https://rewindex.com/change/i256da3bc9df800.md) | outage | Contentful reported a major Web App incident affecting some customers’ access to spaces/environments from 2026-04-28 11:59 UTC to 2026-04-28 12:22 UTC, lasting 23 min. Contentful described the issue as transient and reported it resolved. |
| 2026-04-13 13:02 UTC | Major incident | [Major incident: Customer's content not surfacing in the Contentful web app](https://rewindex.com/change/i6c0e73f11a1303.md) | outage | Contentful reported a major outage affecting Web App and EU data residency - Web App: some customers could not see their spaces. The incident started at 2026-04-13 13:02 UTC and was resolved at 2026-04-13 14:03 UTC, lasting 1 h 1 min. Customers reported spaces accessible again at 13:33 UTC; no cause or fix was stated. |
| 2026-03-12 17:48 UTC | Major incident | [Major incident: Intermitent CMA errors](https://rewindex.com/change/i38917c50431b82.md) | outage | Contentful reported intermittent Content Management API (CMA) errors with major impact, starting at 2026-03-12 17:48 UTC and resolved at 2026-03-12 18:29 UTC; the computed duration was 40 min. The error spike had subsided by the initial update, and Contentful monitored before confirming full resolution; no cause or fix was stated. |
| 2026-01-22 12:41 UTC | Major incident | [Major incident: Management API Outage (EU)](https://rewindex.com/change/i30be44eafc899a.md) | outage | Contentful reported a major Management API outage in the EU region, with elevated errors affecting Management API traffic. It started at 2026-01-22 12:41 UTC and was resolved at 2026-01-22 13:21 UTC, lasting 40 min; a fix restored normal operation by 12:57 UTC. |


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Canonical: https://rewindex.com/company/contentful/changes · Markdown: https://rewindex.com/company/contentful/changes.md · JSON: https://rewindex.com/api/v1/companies/contentful/changes · Generated 2026-10-18T00:36:56.597Z
