# Contentful in July 2019: incidents, uptime and changes

> Contentful in July 2019: 4 incidents on its status page (2 major or critical), 99.60% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Contentful’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/contentful/2019/07
Last updated: 2019-08-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 1, none 1
- Uptime (vendor-reported): 99.60% free of major/critical incidents, 99.35% free of any incident; outage time 2 h 58 min, incident time 4 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/contentful/2019/06.md) · Next: [August 2019](https://rewindex.com/company/contentful/2019/08.md) · [All months](https://rewindex.com/company/contentful/reports.md) · [Contentful](https://rewindex.com/company/contentful.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increased 404 rate on Content Management API](https://rewindex.com/company/contentful/incidents/h0k0w6kpfl00.md) | critical | 2019-07-15 14:09 UTC | 2019-07-15 15:29 UTC | 1.3 h | resolved |
| [Increase error rates on a single delivery api shard](https://rewindex.com/company/contentful/incidents/0dfxk4q7v43j.md) | major | 2019-07-23 13:45 UTC | 2019-07-23 15:23 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Support ticketing tool unavailable](https://rewindex.com/company/contentful/incidents/5lsj0z1vbh6p.md) | minor | 2019-07-02 13:56 UTC | 2019-07-02 15:44 UTC | 1.8 h | resolved |
| [Increased 404 rate on Content Management API](https://rewindex.com/company/contentful/incidents/h0k0w6kpfl00.md) | critical | 2019-07-15 14:09 UTC | 2019-07-15 15:29 UTC | 1.3 h | resolved |
| [Content Management API (CMA) - False negative alert](https://rewindex.com/company/contentful/incidents/bfkhd50mn9xs.md) | none | 2019-07-19 08:44 UTC | 2019-07-19 09:14 UTC | 30 min | resolved |
| [Increase error rates on a single delivery api shard](https://rewindex.com/company/contentful/incidents/0dfxk4q7v43j.md) | major | 2019-07-23 13:45 UTC | 2019-07-23 15:23 UTC | 1.6 h | resolved |

## Cite this

Contentful posted 4 status incidents in July 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/contentful/2019/07
- Citation: Contentful, “Contentful in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/contentful/2019/07 (CC BY 4.0).
- Markdown link: `[Contentful: Contentful in July 2019 (2019-07-01)](https://rewindex.com/company/contentful/2019/07)`


---
Canonical: https://rewindex.com/company/contentful/2019/07 · Markdown: https://rewindex.com/company/contentful/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:23.778Z