# Contentful in September 2018: incidents, uptime and changes

> Contentful in September 2018: 5 incidents on its status page (2 major or critical), 99.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Contentful’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/contentful/2018/09
Last updated: 2018-10-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 2, minor 2, none 1
- Uptime (vendor-reported): 99.72% free of major/critical incidents, 99.49% free of any incident; outage time 1 h 59 min, incident time 3 h 39 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2018](https://rewindex.com/company/contentful/2018/08.md) · Next: [October 2018](https://rewindex.com/company/contentful/2018/10.md) · [All months](https://rewindex.com/company/contentful/reports.md) · [Contentful](https://rewindex.com/company/contentful.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with the Web App](https://rewindex.com/company/contentful/incidents/615sg048yrxf.md) | critical | 2018-09-04 16:43 UTC | 2018-09-04 17:02 UTC | 19 min | resolved |
| [High error rate on CDA](https://rewindex.com/company/contentful/incidents/hlswz03r54qc.md) | critical | 2018-09-25 22:36 UTC | 2018-09-26 00:16 UTC | 1.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with the Web App](https://rewindex.com/company/contentful/incidents/615sg048yrxf.md) | critical | 2018-09-04 16:43 UTC | 2018-09-04 17:02 UTC | 19 min | resolved |
| [Low rate of errors and higher than usual latency on Content Preview API](https://rewindex.com/company/contentful/incidents/jsccpydtbhbj.md) | minor | 2018-09-18 07:42 UTC | 2018-09-18 08:58 UTC | 1.3 h | resolved |
| [Issues with Content APIs](https://rewindex.com/company/contentful/incidents/n9hwxb56k97f.md) | none | 2018-09-18 09:24 UTC | 2018-09-18 09:38 UTC | 14 min | resolved |
| [High error rate on CDA](https://rewindex.com/company/contentful/incidents/hlswz03r54qc.md) | critical | 2018-09-25 22:36 UTC | 2018-09-26 00:16 UTC | 1.7 h | resolved |
| [Erroneous 404 responses from the Delivery API](https://rewindex.com/company/contentful/incidents/7snwxngjyxsn.md) | minor | 2018-09-26 08:51 UTC | 2018-09-26 09:15 UTC | 24 min | resolved |

## Cite this

Contentful posted 5 status incidents in September 2018 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/contentful/2018/09
- Citation: Contentful, “Contentful in September 2018” (2018-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/contentful/2018/09 (CC BY 4.0).
- Markdown link: `[Contentful: Contentful in September 2018 (2018-09-01)](https://rewindex.com/company/contentful/2018/09)`


---
Canonical: https://rewindex.com/company/contentful/2018/09 · Markdown: https://rewindex.com/company/contentful/2018/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:26.295Z