# Confluence: Degraded performance of Notifications

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-24 19:22 UTC · Resolved: 2026-08-24 23:15 UTC · Duration: 3.9 h
- Updates: 4 · Affected components: Notifications, Search, View Content, Cloud to Cloud Migrations - Copy Product Data, Confluence Automations, Android App, Mobile - Android App, Server to Cloud Migrations - Copy Product Data, Purchasing & Licensing, iOS App, Mobile - iOS App, Authentication and User Management, Administration, Signup, Marketplace Apps, Comments, Create and Edit
- [Vendor status page: https://stspg.io/4pygz54p4xst](https://stspg.io/4pygz54p4xst)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **investigating** 2026-08-24 19:22 UTC: We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will share updates here as more information is available.
- **investigating** 2026-08-24 20:25 UTC: Our teams have identified three impacted regions, and continue to investigate the increased latency affecting email, mobile, and Slack notifications for JIRA, JSM, and Confluence.
- **identified** 2026-08-24 21:30 UTC: We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience increased latency in email, mobile, and Slack notifications for JIRA, JSM, and Confluence. We will continue to share additional updates here as more information is available.
- **resolved** 2026-08-24 23:15 UTC: On August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly created notifications, and service is operating normally. There may be older notifications that are being processed, and we expect them to be completed in next few hours.


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Canonical: https://rewindex.com/company/confluence/incidents/zr18p2cv7c14 · Markdown: https://rewindex.com/company/confluence/incidents/zr18p2cv7c14.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/zr18p2cv7c14 · Generated 2026-10-18T09:38:46.461Z