# Confluence: Confluence Cloud inaccessible for some customers

> Confluence status incident “Confluence Cloud inaccessible for some customers” on 2021-08-17: impact minor (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/vzpjmvl585m1
Last updated: 2021-08-17T16:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-17 16:17 UTC · Resolved: 2021-08-17 16:24 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/vzpjmvl585m1](https://confluence.status.atlassian.com/incidents/vzpjmvl585m1)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2021-08-17 16:24 UTC: Between 12:50 pm UTC to 3:30 pm UTC, some Confluence Cloud customers were unable to access their sites. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Confluence, started 2021-08-17 16:17 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/vzpjmvl585m1
- Citation: Confluence, “Confluence Cloud inaccessible for some customers” (2021-08-17 16:17 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/vzpjmvl585m1 (CC BY 4.0).
- Markdown link: `[Confluence: Confluence Cloud inaccessible for some customers (2021-08-17)](https://rewindex.com/company/confluence/incidents/vzpjmvl585m1)`


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Canonical: https://rewindex.com/company/confluence/incidents/vzpjmvl585m1 · Markdown: https://rewindex.com/company/confluence/incidents/vzpjmvl585m1.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/vzpjmvl585m1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:34.990Z