# Confluence: Profile information intermittently not rendered in Confluence

> Confluence status incident “Profile information intermittently not rendered in Confluence” on 2021-07-16: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/r76fkljfrl9l
Last updated: 2021-07-16T18:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-07-16 17:25 UTC · Resolved: 2021-07-16 18:42 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/r76fkljfrl9l](https://confluence.status.atlassian.com/incidents/r76fkljfrl9l)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2021-07-16 18:42 UTC: Between 12:39 UTC to 16:50 UTC, we experienced degradation in user profile display for Confluence. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Confluence, started 2021-07-16 17:25 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/r76fkljfrl9l
- Citation: Confluence, “Profile information intermittently not rendered in Confluence” (2021-07-16 17:25 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/r76fkljfrl9l (CC BY 4.0).
- Markdown link: `[Confluence: Profile information intermittently not rendered in Confluence (2021-07-16)](https://rewindex.com/company/confluence/incidents/r76fkljfrl9l)`


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Canonical: https://rewindex.com/company/confluence/incidents/r76fkljfrl9l · Markdown: https://rewindex.com/company/confluence/incidents/r76fkljfrl9l.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/r76fkljfrl9l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:14:06.804Z