# Confluence: Option to Copy Production Data to sandbox unavailable

> Confluence status incident “Option to Copy Production Data to sandbox unavailable” on 2024-06-21: impact none (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/ptl3ndgnz78l
Last updated: 2024-06-21T09:09:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-06-21 06:06 UTC · Resolved: 2024-06-21 09:09 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/ptl3ndgnz78l](https://confluence.status.atlassian.com/incidents/ptl3ndgnz78l)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2024-06-21 09:09 UTC: Between \<01:15 UTC\> to \<08:03 UTC\>, the copy production data to sandbox was unavailable for Confluence, Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Confluence, started 2024-06-21 06:06 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/ptl3ndgnz78l
- Citation: Confluence, “Option to Copy Production Data to sandbox unavailable” (2024-06-21 06:06 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/ptl3ndgnz78l (CC BY 4.0).
- Markdown link: `[Confluence: Option to Copy Production Data to sandbox unavailable (2024-06-21)](https://rewindex.com/company/confluence/incidents/ptl3ndgnz78l)`


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Canonical: https://rewindex.com/company/confluence/incidents/ptl3ndgnz78l · Markdown: https://rewindex.com/company/confluence/incidents/ptl3ndgnz78l.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/ptl3ndgnz78l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:48:58.856Z