# Confluence: Errors when deactivating managed accounts for Atlassian Access customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-12-19 05:52 UTC · Resolved: 2022-12-19 07:55 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/nv4x4bsk9cnj](https://confluence.status.atlassian.com/incidents/nv4x4bsk9cnj)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2022-12-19 07:55 UTC: Between 3:35 to 7:10 UTC, we experienced a Billing and Provisioning issue for Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, and Atlassian Access. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/confluence/incidents/nv4x4bsk9cnj · Markdown: https://rewindex.com/company/confluence/incidents/nv4x4bsk9cnj.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/nv4x4bsk9cnj · Generated 2026-10-18T10:32:11.864Z