# Confluence: Intermittent DNS Resolution Errors

> Confluence status incident “Intermittent DNS Resolution Errors” on 2019-10-22: impact none (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/lyc1k68yws4t
Last updated: 2019-10-23T04:02:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-10-22 22:32 UTC · Resolved: 2019-10-23 04:02 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/lyc1k68yws4t](https://confluence.status.atlassian.com/incidents/lyc1k68yws4t)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2019-10-23 04:02 UTC: Between 23:45 UTC to 02:19 UTC, some customers experienced intermittent failure connecting to Atlassian Cloud. The root cause was an increased DNS error rate from our infrastructure supplier. The supplier fixed the upstream issue and we have verified that the services have recovered. The conditions that caused the issue have been addressed and we are actively working on a permanent fix. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Confluence, started 2019-10-22 22:32 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/lyc1k68yws4t
- Citation: Confluence, “Intermittent DNS Resolution Errors” (2019-10-22 22:32 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/lyc1k68yws4t (CC BY 4.0).
- Markdown link: `[Confluence: Intermittent DNS Resolution Errors (2019-10-22)](https://rewindex.com/company/confluence/incidents/lyc1k68yws4t)`


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Canonical: https://rewindex.com/company/confluence/incidents/lyc1k68yws4t · Markdown: https://rewindex.com/company/confluence/incidents/lyc1k68yws4t.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/lyc1k68yws4t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:59.541Z