# Confluence: Error HTTP 403, 401 when accessing Jira/Confluence

> Confluence status incident “Error HTTP 403, 401 when accessing Jira/Confluence” on 2023-04-13: impact minor (vendor’s label), 8.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/k1shpx5hkcdj
Last updated: 2023-04-13T09:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-04-13 01:06 UTC · Resolved: 2023-04-13 09:13 UTC · Duration: 8.1 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/k1shpx5hkcdj](https://confluence.status.atlassian.com/incidents/k1shpx5hkcdj)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2023-04-13 09:13 UTC: Between 2023/04/12 11:00 UTC to 2023/04/13 03:00 UTC, user were experiencing intermittent HTTP 403, 401 errors when accessing Confluence, Jira Work Management, Jira Service Management, and Jira Software customers. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Confluence, started 2023-04-13 01:06 UTC, resolved after 8.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/k1shpx5hkcdj
- Citation: Confluence, “Error HTTP 403, 401 when accessing Jira/Confluence” (2023-04-13 01:06 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/k1shpx5hkcdj (CC BY 4.0).
- Markdown link: `[Confluence: Error HTTP 403, 401 when accessing Jira/Confluence (2023-04-13)](https://rewindex.com/company/confluence/incidents/k1shpx5hkcdj)`


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Canonical: https://rewindex.com/company/confluence/incidents/k1shpx5hkcdj · Markdown: https://rewindex.com/company/confluence/incidents/k1shpx5hkcdj.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/k1shpx5hkcdj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:19:53.142Z