# Confluence: Confluence Degraded Performance

> Confluence status incident “Confluence Degraded Performance” on 2019-06-24: impact minor (vendor’s label), 40 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/jqgr8kr39pyn
Last updated: 2019-06-24T09:53:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-06-24 09:13 UTC · Resolved: 2019-06-24 09:53 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/jqgr8kr39pyn](https://confluence.status.atlassian.com/incidents/jqgr8kr39pyn)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2019-06-24 09:53 UTC: Between 08:00 UTC to 08:50 UTC, some customers experienced degraded performance for Confluence The root cause was a change in user caching that caused slower back end response times. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we’re actively working on a permanent fix. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Confluence, started 2019-06-24 09:13 UTC, resolved after 40 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/jqgr8kr39pyn
- Citation: Confluence, “Confluence Degraded Performance” (2019-06-24 09:13 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/jqgr8kr39pyn (CC BY 4.0).
- Markdown link: `[Confluence: Confluence Degraded Performance (2019-06-24)](https://rewindex.com/company/confluence/incidents/jqgr8kr39pyn)`


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Canonical: https://rewindex.com/company/confluence/incidents/jqgr8kr39pyn · Markdown: https://rewindex.com/company/confluence/incidents/jqgr8kr39pyn.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/jqgr8kr39pyn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:43:38.225Z