# Confluence: Issues with user management and user import

> Confluence status incident “Issues with user management and user import” on 2023-06-12: impact minor (vendor’s label), 13 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/j6sk9h9sj02q
Last updated: 2023-06-13T06:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-06-12 17:10 UTC · Resolved: 2023-06-13 06:17 UTC · Duration: 13 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/j6sk9h9sj02q](https://confluence.status.atlassian.com/incidents/j6sk9h9sj02q)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2023-06-13 06:17 UTC: Between 12 June 2023 13:00 UTC - 13 June 2023 00:30 UTC , some Jira Cloud, Confluence Cloud, and Jira Service Management Cloud customers experiencing an issue with user import and user management. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Confluence, started 2023-06-12 17:10 UTC, resolved after 13 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/j6sk9h9sj02q
- Citation: Confluence, “Issues with user management and user import” (2023-06-12 17:10 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/j6sk9h9sj02q (CC BY 4.0).
- Markdown link: `[Confluence: Issues with user management and user import (2023-06-12)](https://rewindex.com/company/confluence/incidents/j6sk9h9sj02q)`


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Canonical: https://rewindex.com/company/confluence/incidents/j6sk9h9sj02q · Markdown: https://rewindex.com/company/confluence/incidents/j6sk9h9sj02q.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/j6sk9h9sj02q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:00:30.316Z