# Confluence: New signups failing to process

> Confluence status incident “New signups failing to process” on 2021-01-29: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/hv9ybm21jw9z
Last updated: 2021-01-29T05:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-01-29 05:04 UTC · Resolved: 2021-01-29 05:04 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/hv9ybm21jw9z](https://confluence.status.atlassian.com/incidents/hv9ybm21jw9z)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2021-01-29 05:04 UTC: Between 01:30 UTC to 04:45 UTC, we were unable to process new signups. The issue has now been resolved and signups are being processed normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Confluence, started 2021-01-29 05:04 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/hv9ybm21jw9z
- Citation: Confluence, “New signups failing to process” (2021-01-29 05:04 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/hv9ybm21jw9z (CC BY 4.0).
- Markdown link: `[Confluence: New signups failing to process (2021-01-29)](https://rewindex.com/company/confluence/incidents/hv9ybm21jw9z)`


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Canonical: https://rewindex.com/company/confluence/incidents/hv9ybm21jw9z · Markdown: https://rewindex.com/company/confluence/incidents/hv9ybm21jw9z.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/hv9ybm21jw9z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:04:03.945Z