# Confluence: Unable to invite new users due to missing recaptcha token

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-11-04 09:37 UTC · Resolved: 2024-11-04 12:02 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/ghclsxkfy2cq](https://confluence.status.atlassian.com/incidents/ghclsxkfy2cq)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2024-11-04 12:02 UTC: Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/confluence/incidents/ghclsxkfy2cq · Markdown: https://rewindex.com/company/confluence/incidents/ghclsxkfy2cq.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/ghclsxkfy2cq · Generated 2026-10-18T12:22:18.778Z