# Confluence: Multiple products experiencing elevated error rates for cloud customers

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2021-12-07 17:40 UTC · Resolved: 2021-12-08 01:54 UTC · Duration: 8.2 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/d5k91z4qp1y6](https://confluence.status.atlassian.com/incidents/d5k91z4qp1y6)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2021-12-08 01:54 UTC: Between 2021/12/07 17:40 UTC to 2021/12/08 12:45 UTC, we experienced elevated error rates for some operations. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/confluence/incidents/d5k91z4qp1y6 · Markdown: https://rewindex.com/company/confluence/incidents/d5k91z4qp1y6.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/d5k91z4qp1y6 · Generated 2026-10-18T11:36:00.197Z