# Confluence: Issue open and uploading files

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-02-05 16:00 UTC · Resolved: 2020-02-05 17:25 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/5xqjx4x5mmgb](https://confluence.status.atlassian.com/incidents/5xqjx4x5mmgb)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2020-02-05 17:25 UTC: Between 14:54 UTC to 16:15 UTC, we experienced a problem accessing attachments and other files for Confluence Cloud. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/confluence/incidents/5xqjx4x5mmgb · Markdown: https://rewindex.com/company/confluence/incidents/5xqjx4x5mmgb.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/5xqjx4x5mmgb · Generated 2026-10-18T09:43:30.495Z