# Confluence: Performance Issues on Confluence Cloud

> Confluence status incident “Performance Issues on Confluence Cloud” on 2019-02-20: impact minor (vendor’s label), 3.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/confluence/incidents/4dct3gmdyvkb
Last updated: 2019-02-20T21:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-02-20 18:03 UTC · Resolved: 2019-02-20 21:56 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/4dct3gmdyvkb](https://confluence.status.atlassian.com/incidents/4dct3gmdyvkb)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2019-02-20 21:56 UTC: Between 17:35 UTC to 19:00 UTC, some customers would have experienced degraded performance for Confluence Cloud. The root cause was identified to be a change that was rolled out earlier in the day. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we’re actively working on a permanent fix. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Confluence, started 2019-02-20 18:03 UTC, resolved after 3.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/confluence/incidents/4dct3gmdyvkb
- Citation: Confluence, “Performance Issues on Confluence Cloud” (2019-02-20 18:03 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/incidents/4dct3gmdyvkb (CC BY 4.0).
- Markdown link: `[Confluence: Performance Issues on Confluence Cloud (2019-02-20)](https://rewindex.com/company/confluence/incidents/4dct3gmdyvkb)`


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Canonical: https://rewindex.com/company/confluence/incidents/4dct3gmdyvkb · Markdown: https://rewindex.com/company/confluence/incidents/4dct3gmdyvkb.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/4dct3gmdyvkb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:16:17.649Z