# Confluence: Customer and User search is failing for some Atlassian Cloud instances.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-03-09 03:48 UTC · Resolved: 2020-03-09 03:59 UTC · Duration: 11 min
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/2tgggc3gwyp7](https://confluence.status.atlassian.com/incidents/2tgggc3gwyp7)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2020-03-09 03:59 UTC: We have just confirmed that Confluence is not impacted by this incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/confluence/incidents/2tgggc3gwyp7 · Markdown: https://rewindex.com/company/confluence/incidents/2tgggc3gwyp7.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/2tgggc3gwyp7 · Generated 2026-10-18T11:36:25.108Z