# Confluence: Error in Confluence search

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-02-21 20:10 UTC · Resolved: 2025-02-21 22:16 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/1b60nrsg1xk7](https://confluence.status.atlassian.com/incidents/1b60nrsg1xk7)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2025-02-21 22:16 UTC: Between 7:59 UTC to 22:03 UTC, some customers experienced anonymous access search for Confluence. The root cause was a faulty change in authorization rules that caused an error response. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/confluence/incidents/1b60nrsg1xk7 · Markdown: https://rewindex.com/company/confluence/incidents/1b60nrsg1xk7.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/1b60nrsg1xk7 · Generated 2026-10-18T13:24:45.831Z