# Confluence: Confluence sometimes shows We’ll be back in a flash screen

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-05-11 12:59 UTC · Resolved: 2022-05-11 15:24 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/0sg6mrr7hl6b](https://confluence.status.atlassian.com/incidents/0sg6mrr7hl6b)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2022-05-11 15:24 UTC: Between 10:23 UTC to 12:48 UTC, some of our Confluence Cloud customers experienced "We'll be back in a flash" screen. The HOT was caused by the excessive load on the database. We were able to mitigate the problem by temporarily disabling the scheduled jobs. The issue has been resolved and the service is operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/confluence/incidents/0sg6mrr7hl6b · Markdown: https://rewindex.com/company/confluence/incidents/0sg6mrr7hl6b.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/0sg6mrr7hl6b · Generated 2026-10-18T11:26:55.518Z