# Confluence: Missing users in quick search for 10 percent of requests in Europe

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-10-19 10:24 UTC · Resolved: 2021-10-19 11:31 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://confluence.status.atlassian.com/incidents/00hgjdt6dy02](https://confluence.status.atlassian.com/incidents/00hgjdt6dy02)
- [Company: Confluence](https://rewindex.com/company/confluence.md)

## Timeline of updates

- **resolved** 2021-10-19 11:31 UTC: After increasing an internal rate limit, quicksearch user search is back to normal operation. This incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/confluence/incidents/00hgjdt6dy02 · Markdown: https://rewindex.com/company/confluence/incidents/00hgjdt6dy02.md · JSON: https://rewindex.com/api/v1/companies/confluence/incidents/00hgjdt6dy02 · Generated 2026-10-18T09:42:55.701Z