# Confluence in December 2020: incidents, uptime and changes

> Confluence in December 2020: 4 incidents on its status page (2 major or critical), 97.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Confluence’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/confluence/2020/12
Last updated: 2021-01-01T00:00:00Z

- Incidents posted: 4 (major/critical: 2) · Maintenance: 3
- By vendor impact label: major 2, minor 1, none 1
- Uptime (vendor-reported): 97.86% free of major/critical incidents, 97.86% free of any incident; outage time 15 h 53 min, incident time 15 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2020](https://rewindex.com/company/confluence/2020/11.md) · Next: [January 2021](https://rewindex.com/company/confluence/2021/01.md) · [All months](https://rewindex.com/company/confluence/reports.md) · [Confluence](https://rewindex.com/company/confluence.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage of user lookups, mentions, search, SLA calculations for some customers](https://rewindex.com/company/confluence/incidents/m8rmwyrcb0nq.md) | major | 2020-12-07 22:18 UTC | 2020-12-08 03:26 UTC | 5.1 h | resolved |
| [We are investigating an issue with applinks to Jira that is impacting Confluence Cloud customers.](https://rewindex.com/company/confluence/incidents/qrpkpzqvpdz5.md) | major | 2020-12-18 12:56 UTC | 2020-12-18 23:41 UTC | 11 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage of user lookups, mentions, search, SLA calculations for some customers](https://rewindex.com/company/confluence/incidents/m8rmwyrcb0nq.md) | major | 2020-12-07 22:18 UTC | 2020-12-08 03:26 UTC | 5.1 h | resolved |
| [Temporary Outage affecting some customers in US West](https://rewindex.com/company/confluence/incidents/m0lc2w9wrjc0.md) | none | 2020-12-12 23:27 UTC | 2020-12-12 23:57 UTC | 30 min | resolved |
| [We are investigating an issue with applinks to Jira that is impacting Confluence Cloud customers.](https://rewindex.com/company/confluence/incidents/qrpkpzqvpdz5.md) | major | 2020-12-18 12:56 UTC | 2020-12-18 23:41 UTC | 11 h | resolved |
| [Degraded performance](https://rewindex.com/company/confluence/incidents/q9j5bdczjxhn.md) | minor | 2020-12-18 21:48 UTC | 2020-12-18 23:02 UTC | 1.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on the atlassian.net DNS domain](https://rewindex.com/company/confluence/incidents/sn8c8gq4xpbc.md) | maintenance | 2020-12-01 23:00 UTC | 2020-12-02 04:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Maintenance on media storage partially affecting content access and creation](https://rewindex.com/company/confluence/incidents/2wzs4127stpg.md) | maintenance | 2020-12-13 04:01 UTC | 2020-12-13 04:05 UTC | 4 min | resolved |
| [\[Scheduled\] Maintenance on the atlassian.net DNS domain](https://rewindex.com/company/confluence/incidents/21f29f07c5by.md) | maintenance | 2020-12-21 23:00 UTC | 2020-12-22 00:00 UTC | 1.0 h | resolved |

## Cite this

Confluence posted 4 status incidents in December 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/confluence/2020/12
- Citation: Confluence, “Confluence in December 2020” (2020-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/2020/12 (CC BY 4.0).
- Markdown link: `[Confluence: Confluence in December 2020 (2020-12-01)](https://rewindex.com/company/confluence/2020/12)`


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Canonical: https://rewindex.com/company/confluence/2020/12 · Markdown: https://rewindex.com/company/confluence/2020/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:00.045Z