# Confluence in January 2020: incidents, uptime and changes

> Confluence in January 2020: 4 incidents on its status page (4 major or critical), 89.56% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Confluence’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/confluence/2020/01
Last updated: 2020-02-05T00:33:00Z

- Incidents posted: 4 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4
- Uptime (vendor-reported): 89.56% free of major/critical incidents, 89.56% free of any incident; outage time 3.2 days, incident time 3.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2019](https://rewindex.com/company/confluence/2019/12.md) · Next: [February 2020](https://rewindex.com/company/confluence/2020/02.md) · [All months](https://rewindex.com/company/confluence/reports.md) · [Confluence](https://rewindex.com/company/confluence.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increased latency in user searches](https://rewindex.com/company/confluence/incidents/wmp0nh0mf075.md) | major | 2020-01-22 22:19 UTC | 2020-01-22 23:11 UTC | 52 min | resolved |
| [User search is failing for some Atlassian users.](https://rewindex.com/company/confluence/incidents/6nsnbfy20g12.md) | major | 2020-01-23 02:52 UTC | 2020-01-23 08:09 UTC | 5.3 h | resolved |
| [Intermittent issues with Search and Popular feed on Confluence Cloud](https://rewindex.com/company/confluence/incidents/6wk3nsy8zq2f.md) | major | 2020-01-29 00:33 UTC | 2020-02-05 06:45 UTC | 7 d | resolved |
| [Errors while loading recent pages in non-English languages](https://rewindex.com/company/confluence/incidents/yjkyxbmpdc0k.md) | major | 2020-01-29 18:55 UTC | 2020-01-29 19:59 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increased latency in user searches](https://rewindex.com/company/confluence/incidents/wmp0nh0mf075.md) | major | 2020-01-22 22:19 UTC | 2020-01-22 23:11 UTC | 52 min | resolved |
| [User search is failing for some Atlassian users.](https://rewindex.com/company/confluence/incidents/6nsnbfy20g12.md) | major | 2020-01-23 02:52 UTC | 2020-01-23 08:09 UTC | 5.3 h | resolved |
| [Intermittent issues with Search and Popular feed on Confluence Cloud](https://rewindex.com/company/confluence/incidents/6wk3nsy8zq2f.md) | major | 2020-01-29 00:33 UTC | 2020-02-05 06:45 UTC | 7 d | resolved |
| [Errors while loading recent pages in non-English languages](https://rewindex.com/company/confluence/incidents/yjkyxbmpdc0k.md) | major | 2020-01-29 18:55 UTC | 2020-01-29 19:59 UTC | 1.1 h | resolved |

## Cite this

Confluence posted 4 status incidents in January 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/confluence/2020/01
- Citation: Confluence, “Confluence in January 2020” (2020-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/2020/01 (CC BY 4.0).
- Markdown link: `[Confluence: Confluence in January 2020 (2020-01-01)](https://rewindex.com/company/confluence/2020/01)`


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Canonical: https://rewindex.com/company/confluence/2020/01 · Markdown: https://rewindex.com/company/confluence/2020/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:12:11.354Z