# Confluence in July 2019: incidents, uptime and changes

> Confluence in July 2019: 6 incidents on its status page (3 major or critical), 99.08% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Confluence’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/confluence/2019/07
Last updated: 2019-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 1
- By vendor impact label: major 3, minor 3
- Uptime (vendor-reported): 99.08% free of major/critical incidents, 97.76% free of any incident; outage time 6 h 48 min, incident time 16 h 39 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/confluence/2019/06.md) · Next: [August 2019](https://rewindex.com/company/confluence/2019/08.md) · [All months](https://rewindex.com/company/confluence/reports.md) · [Confluence](https://rewindex.com/company/confluence.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [App switcher not loading in Jira and Confluence for some customers](https://rewindex.com/company/confluence/incidents/y8fynd9kt2yw.md) | major | 2019-07-01 09:03 UTC | 2019-07-01 11:02 UTC | 2.0 h | resolved |
| [Between 06:00 UTC to 09:00 UTC, we experienced issues with user search service for Jira and confluence. The issue has been resolved and the service is operating normally.](https://rewindex.com/company/confluence/incidents/jpzkzjn4z41v.md) | major | 2019-07-12 10:03 UTC | 2019-07-12 10:03 UTC | 0 min | resolved |
| [Accessing Confluence shows "Your operation is taking longer than usual"](https://rewindex.com/company/confluence/incidents/yx1lffgz98zj.md) | major | 2019-07-30 03:32 UTC | 2019-07-30 08:21 UTC | 4.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [App switcher not loading in Jira and Confluence for some customers](https://rewindex.com/company/confluence/incidents/y8fynd9kt2yw.md) | major | 2019-07-01 09:03 UTC | 2019-07-01 11:02 UTC | 2.0 h | resolved |
| [Between 06:00 UTC to 09:00 UTC, we experienced issues with user search service for Jira and confluence. The issue has been resolved and the service is operating normally.](https://rewindex.com/company/confluence/incidents/jpzkzjn4z41v.md) | major | 2019-07-12 10:03 UTC | 2019-07-12 10:03 UTC | 0 min | resolved |
| [Increased error rate in US East for Atlassian Jira, Confluence and Access customers](https://rewindex.com/company/confluence/incidents/lgh34xmn6kn0.md) | minor | 2019-07-15 15:42 UTC | 2019-07-15 17:07 UTC | 1.4 h | resolved |
| [Attachment upload failures for some customers](https://rewindex.com/company/confluence/incidents/qhsym8y9s86n.md) | minor | 2019-07-16 01:33 UTC | 2019-07-16 05:42 UTC | 4.2 h | resolved |
| [Confluence: Server to cloud migrations failing to map users correctly](https://rewindex.com/company/confluence/incidents/2mqb1xg8bm9r.md) | minor | 2019-07-19 07:59 UTC | 2019-07-19 12:16 UTC | 4.3 h | resolved |
| [Accessing Confluence shows "Your operation is taking longer than usual"](https://rewindex.com/company/confluence/incidents/yx1lffgz98zj.md) | major | 2019-07-30 03:32 UTC | 2019-07-30 08:21 UTC | 4.8 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance for user profiles and user search](https://rewindex.com/company/confluence/incidents/cqfmrk3cz3wh.md) | maintenance | 2019-07-02 23:00 UTC | 2019-07-03 01:01 UTC | 2.0 h | resolved |

## Cite this

Confluence posted 6 status incidents in July 2019 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/confluence/2019/07
- Citation: Confluence, “Confluence in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/confluence/2019/07 (CC BY 4.0).
- Markdown link: `[Confluence: Confluence in July 2019 (2019-07-01)](https://rewindex.com/company/confluence/2019/07)`


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Canonical: https://rewindex.com/company/confluence/2019/07 · Markdown: https://rewindex.com/company/confluence/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:54.578Z