# CodeRabbit: Incident: CodeRabbit not able to authenticate to GitHub

- Impact (vendor’s label): unknown
- Status: postmortem
- Started: 2026-07-16 22:43 UTC · Resolved: 2026-07-17 16:43 UTC · Duration: 18 h
- Updates: 4 · Affected components: Reviews, Website
- [Vendor status page: https://status.coderabbit.ai/incident/cmro3hvqg03ih0zo5sgq8g9a5](https://status.coderabbit.ai/incident/cmro3hvqg03ih0zo5sgq8g9a5)
- [Company: CodeRabbit](https://rewindex.com/company/coderabbit.md)

## Part of an outage event

- [GitHub outage, Jul 16, 2026: 14 vendors, 16 incidents](https://rewindex.com/events/2026-07-16-github)
- This incident blames GitHub as the cause. (hop 1, posted +1 h 38 min vs GitHub’s own post)
- Evidence: “…Incident: CodeRabbit not able to authenticate to GitHub CodeRabbit is not able to authenticate to GitHub. PRs are not getting reviewed. DownDetector says that there is a GitHub outage currently. \<http…”

```mermaid
flowchart LR
  root["GitHub<br/>posted 21:05 UTC"]:::root
  h1["Within an hour<br/>1 vendor<br/>Sentry"]:::names
  root --> h1
  h4["1 to 4 hours later<br/>7 vendors, 5 blamed GitHub<br/>Render, CodeRabbit, CircleCI, Bitrise +3"]:::blames
  root --> h4
  me["CodeRabbit (this incident)<br/>posted +1 h 38 min"]:::me
  h4 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2026-07-16 22:43 UTC: CodeRabbit is not able to authenticate to GitHub. PRs are not getting reviewed. DownDetector says that there is a GitHub outage currently. \<https://downdetector.com/status/github/\>.
- **identified** 2026-07-16 22:43 UTC: We are continuing to work on a fix for this incident..
- **resolved** 2026-07-16 23:51 UTC: We have detected GitHub authentications working again. This incident we are considering as resolved..
- **postmortem** 2026-07-17 16:43 UTC: This is the GitHub incident that comprised the sole cause of this incident - \<https://www.githubstatus.com/incidents/gxycch3076xk\> . They do not seem to have counted it as downtime, but because of the nature of our system 35% API downtime for GitHub is 100% downtime for us..


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Canonical: https://rewindex.com/company/coderabbit/incidents/cmro3hvqg03ih0zo5sgq8g9a5 · Markdown: https://rewindex.com/company/coderabbit/incidents/cmro3hvqg03ih0zo5sgq8g9a5.md · JSON: https://rewindex.com/api/v1/companies/coderabbit/incidents/cmro3hvqg03ih0zo5sgq8g9a5 · Generated 2026-10-20T00:03:12.680Z
