# Coda: Problems loading, creating docs

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-04-08 20:58 UTC · Resolved: 2020-04-08 21:51 UTC · Duration: 53 min
- Updates: 5 · Affected components: API, Docs, Doc List
- [Vendor status page: http://stspg.io/m0jps6njv59p](http://stspg.io/m0jps6njv59p)
- [Company: Coda](https://rewindex.com/company/coda.md)

## Summary

Coda reported a major outage affecting doc loading and creation across API, Doc List, and Docs. It started at 2020-04-08 20:58 UTC and was resolved at 2020-04-08 21:51 UTC, lasting 53 min; a fix was implemented and monitored before resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2020-04-08 20:58 UTC: We are currently investigating an issue loading and creating docs.
- **identified** 2020-04-08 21:09 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2020-04-08 21:40 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2020-04-08 21:49 UTC: We are continuing to monitor for any further issues.
- **resolved** 2020-04-08 21:51 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2020-04-08 20:58 UTC: [Major incident: Problems loading, creating docs](https://rewindex.com/change/i99fd094be793ae.md)


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Canonical: https://rewindex.com/company/coda/incidents/x4jskckntd6r · Markdown: https://rewindex.com/company/coda/incidents/x4jskckntd6r.md · JSON: https://rewindex.com/api/v1/companies/coda/incidents/x4jskckntd6r · Generated 2026-10-18T11:44:40.478Z