# Coda: Degraded performance accessing docs

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2020-04-13 07:27 UTC · Resolved: 2020-04-13 07:55 UTC · Duration: 28 min
- Updates: 3 · Affected components: Docs
- [Vendor status page: http://stspg.io/wdv405hxyzj3](http://stspg.io/wdv405hxyzj3)
- [Company: Coda](https://rewindex.com/company/coda.md)

## Summary

Coda reported a critical-impact Docs incident in which docs failed to load for some users, starting at 2020-04-13 07:27 UTC. A fix was implemented by 2020-04-13 07:41 UTC, and the incident was resolved at 2020-04-13 07:55 UTC after 28 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2020-04-13 07:27 UTC: We are currently investigating an issue with docs not loading for some users.
- **monitoring** 2020-04-13 07:41 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2020-04-13 07:55 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2020-04-13 07:27 UTC: [Critical incident: Degraded performance accessing docs](https://rewindex.com/change/iaa1ccceedf2f44.md)


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Canonical: https://rewindex.com/company/coda/incidents/2sld7hswdrp3 · Markdown: https://rewindex.com/company/coda/incidents/2sld7hswdrp3.md · JSON: https://rewindex.com/api/v1/companies/coda/incidents/2sld7hswdrp3 · Generated 2026-10-18T11:34:40.173Z