# CockroachDB: Serverless clients unable to access GCP Multi-Region Serverless Public Preview hosts

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-25 21:55 UTC · Resolved: 2023-07-25 23:07 UTC · Duration: 1.2 h
- Updates: 3 · Affected components: CockroachDB Serverless
- [Vendor status page: https://stspg.io/r0v9n79zkv6q](https://stspg.io/r0v9n79zkv6q)
- [Company: CockroachDB](https://rewindex.com/company/cockroachdb.md)

## Summary

CockroachDB reported a major outage affecting connections to Serverless clusters on the GCP Multi-Region Serverless Public Preview host; other serverless clusters remained fully functional. The incident started at 2023-07-25 21:55 UTC and was resolved at 2023-07-25 23:07 UTC, lasting 1 h 12 min; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-07-25 21:55 UTC: Serverless customers may experience issues when connecting to serverless clusters running on the GCP Multi-Region Serverless Public Preview host. Other serverless clusters continue to be fully functional.
- **identified** 2023-07-25 22:55 UTC: We have identified the issue impacting connectivity to Serverless clusters on GCP Multi-Region Serverless Public Preview host and are currently working towards resolution.
- **resolved** 2023-07-25 23:07 UTC: Issues impacting GCP Multi-Region Serverless Public Preview host cluster connectivity are now resolved.

## Rewindex changes for this incident

- 2023-07-25 21:55 UTC: [Major incident: Serverless clients unable to access GCP Multi-Region Serverless Public Preview hosts](https://rewindex.com/change/i4c8409e1306c33.md)


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Canonical: https://rewindex.com/company/cockroachdb/incidents/vxy87qd22s1h · Markdown: https://rewindex.com/company/cockroachdb/incidents/vxy87qd22s1h.md · JSON: https://rewindex.com/api/v1/companies/cockroachdb/incidents/vxy87qd22s1h · Generated 2026-10-18T12:32:47.700Z