# CockroachDB: Increased error rate in Serverless restore operations

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-09 21:37 UTC · Resolved: 2024-08-09 22:33 UTC · Duration: 57 min
- Updates: 2 · Affected components: CockroachDB Basic/Standard, CockroachDB Serverless
- [Vendor status page: https://stspg.io/h6zqg6bp1mkv](https://stspg.io/h6zqg6bp1mkv)
- [Company: CockroachDB](https://rewindex.com/company/cockroachdb.md)

## Summary

CockroachDB reported a major incident involving increased restore errors in Serverless clusters, affecting CockroachDB Basic/Standard and CockroachDB Serverless. It started at 2024-08-09 21:37 UTC and was resolved at 2024-08-09 22:33 UTC, lasting 56 min. CockroachDB corrected a misconfiguration causing the errors and applied the fix to all serverless clusters. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-08-09 21:37 UTC: We are investigating increased errors in restore operations to serverless clusters.
- **resolved** 2024-08-09 22:33 UTC: We have corrected a misconfiguration that was causing restore errors, and have applied the fix to all serverless clusters.

## Rewindex changes for this incident

- 2024-08-09 21:37 UTC: [Major incident: Increased error rate in Serverless restore operations](https://rewindex.com/change/ifc1099730485b6.md)


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Canonical: https://rewindex.com/company/cockroachdb/incidents/q3cdl14mr6mf · Markdown: https://rewindex.com/company/cockroachdb/incidents/q3cdl14mr6mf.md · JSON: https://rewindex.com/api/v1/companies/cockroachdb/incidents/q3cdl14mr6mf · Generated 2026-10-18T12:20:45.329Z