# Cloudsmith: Intermittent 500 errors on Package Downloads

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-20 12:02 UTC · Resolved: 2026-10-20 12:05 UTC · Duration: 3 min
- Updates: 2
- Vendor status page: n/a
- [Company: Cloudsmith](https://rewindex.com/company/cloudsmith.md)

## Timeline of updates

- **monitoring** 2026-10-20 12:02 UTC _(edited after publishing)_: We are implementing a fix for intermittent 500 errors on package downloads that occurred between 22:20 & 22:27 UTC on 19th October 2026. Impact is not ongoing, and we have resumed normal service operations
- **resolved** 2026-10-20 12:05 UTC _(edited after publishing)_: All services are operating normally

## Rewindex changes for this incident

- 2026-10-20 12:13 UTC: [Incident updated: Intermittent 500 errors on Package Downloads](https://rewindex.com/change/rb5a9b6e02e8270.md)
- 2026-10-20 12:43 UTC: [Incident silently edited: Intermittent 500 errors on Package Downloads](https://rewindex.com/change/r41314538e549d9.md)


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Canonical: https://rewindex.com/company/cloudsmith/incidents/01M5CK288PHJ7R3A5XV76T7417 · Markdown: https://rewindex.com/company/cloudsmith/incidents/01M5CK288PHJ7R3A5XV76T7417.md · JSON: https://rewindex.com/api/v1/companies/cloudsmith/incidents/01M5CK288PHJ7R3A5XV76T7417 · Generated 2026-10-21T00:25:52.000Z