# Cloudsmith: Service Degradation On Our Web API 

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-30 16:02 UTC · Resolved: 2026-09-30 17:26 UTC · Duration: 1.4 h
- Updates: 5
- Vendor status page: n/a
- [Company: Cloudsmith](https://rewindex.com/company/cloudsmith.md)

## Timeline of updates

- **investigating** 2026-09-30 16:02 UTC: We're experiencing intermittent 504s on our API in the US region, Our engineering team is currently investigating
- **identified** 2026-09-30 16:23 UTC: We're experiencing intermittent 504s on our API in the US region, Our engineering team is releasing a fix, and we'll provide further updates shortly.
- **monitoring** 2026-09-30 16:44 UTC: We have identified the issue causing 504's intermittently on our API. Our Engineering team has released a fix, and we are continuing to monitor performance. We'll provide updates accordingly.
- **monitoring** 2026-09-30 16:55 UTC: We have identified the issue causing intermittent 504s on our API. Our Engineering team has released a fix, and we are continuing to monitor performance. We'll provide updates accordingly.
- **resolved** 2026-09-30 17:26 UTC: This incident is now resolved. We have confirmed that the API has returned to normal operations.


---
Canonical: https://rewindex.com/company/cloudsmith/incidents/01M3SGTFPN70BQ1YTP4BJX0P8T · Markdown: https://rewindex.com/company/cloudsmith/incidents/01M3SGTFPN70BQ1YTP4BJX0P8T.md · JSON: https://rewindex.com/api/v1/companies/cloudsmith/incidents/01M3SGTFPN70BQ1YTP4BJX0P8T · Generated 2026-10-18T12:21:51.667Z