# Cloudsmith: Issues Pulling Docker Images

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-28 16:55 UTC · Resolved: 2026-09-28 17:28 UTC · Duration: 33 min
- Updates: 3
- Vendor status page: n/a
- [Company: Cloudsmith](https://rewindex.com/company/cloudsmith.md)

## Summary

Cloudsmith reported a major incident affecting customers' ability to push and pull Docker images, starting at 2026-09-28 16:55 UTC and resolved at 2026-09-28 17:28 UTC after 33 min. Engineering released a fix and monitored performance before resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-28 16:55 UTC: We have identified an issue impacting customers' ability to push and pull Docker images. Our engineering team is working on resolving the issue.
- **monitoring** 2026-09-28 17:12 UTC: We have identified an issue impacting customers' ability to push and pull Docker images.  Our Engineering team has released a fix, and we are continuing to monitor performance
- **resolved** 2026-09-28 17:28 UTC: We have resolved the issue with pulling Docker images

## Rewindex changes for this incident

- 2026-09-28 16:55 UTC: [Major incident: Issues Pulling Docker Images](https://rewindex.com/change/i29295040ae1c26.md)


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Canonical: https://rewindex.com/company/cloudsmith/incidents/01M3MF2RRT6CRJJDBCKBFX9R1X · Markdown: https://rewindex.com/company/cloudsmith/incidents/01M3MF2RRT6CRJJDBCKBFX9R1X.md · JSON: https://rewindex.com/api/v1/companies/cloudsmith/incidents/01M3MF2RRT6CRJJDBCKBFX9R1X · Generated 2026-10-18T11:28:07.789Z