# Cloudsmith: Errors affecting API and web requests

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-05 16:26 UTC · Resolved: 2026-08-05 18:11 UTC · Duration: 1.7 h
- Updates: 3
- Vendor status page: n/a
- [Company: Cloudsmith](https://rewindex.com/company/cloudsmith.md)

## Timeline of updates

- **investigating** 2026-08-05 16:26 UTC: We are investigating reports of intermittent 500 errors affecting API and web requests across all regions, starting from approximately 17:14 UTC and finishing at 17:15 UTC (Approx 31 seconds impact), related to Database connection exhaustion.  We detected a small number of errors across millions of successful requests in the window. The team is investigating the cause
- **investigating** 2026-08-05 16:28 UTC: Impact has been confirmed as ended. The engineering team is investigating & monitoring.
- **resolved** 2026-08-05 18:11 UTC: No further impact to API or Web applications outside of the 1 minute window


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Canonical: https://rewindex.com/company/cloudsmith/incidents/01KZ9BZFN41Z7DQBRC917Y1NJ3 · Markdown: https://rewindex.com/company/cloudsmith/incidents/01KZ9BZFN41Z7DQBRC917Y1NJ3.md · JSON: https://rewindex.com/api/v1/companies/cloudsmith/incidents/01KZ9BZFN41Z7DQBRC917Y1NJ3 · Generated 2026-10-18T12:22:21.002Z