# Cloudsmith: Intermittent RPM package upload sync failures affecting package synchronization

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-29 16:23 UTC · Resolved: 2026-07-29 17:36 UTC · Duration: 1.2 h
- Updates: 4
- Vendor status page: n/a
- [Company: Cloudsmith](https://rewindex.com/company/cloudsmith.md)

## Timeline of updates

- **investigating** 2026-07-29 16:23 UTC: We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. Our engineering team is actively working on the issue and has already implemented immediate mitigations. We will post our next update by 17:51 UTC.
- **identified** 2026-07-29 16:51 UTC: We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today. Our engineering team is actively working on the issue and is currently deploying a fix. We will post our next update by 18:20 UTC.
- **monitoring** 2026-07-29 17:17 UTC: We are investigating reports of Intermittent RPM package upload sync failures affecting package synchronisation for customers starting from approximately 15:53 UTC today.  Our engineers have successfully deployed a fix and are currently re-syncing affected packages. We will post our next update by 18:37 UTC at the latest.
- **resolved** 2026-07-29 17:36 UTC: Packages have successfully resynced and package syncing is operating as expected


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Canonical: https://rewindex.com/company/cloudsmith/incidents/01KYQB07EB48YAA3FENRM0FXS0 · Markdown: https://rewindex.com/company/cloudsmith/incidents/01KYQB07EB48YAA3FENRM0FXS0.md · JSON: https://rewindex.com/api/v1/companies/cloudsmith/incidents/01KYQB07EB48YAA3FENRM0FXS0 · Generated 2026-10-18T10:30:49.751Z