# Cloudsmith - Domain: cloudsmith.com · Category: devtools - Status page: https://status.cloudsmith.io (polled every 10 minutes; now operational) - Incidents archived: 25 (6 major/critical, 1 maintenances), history since 2025-03-25 - Last 90 days: 19 incidents; open now: 0 - Silently edited or deleted incidents: 0 ## Incidents by year | Year | Incidents | Major/critical | Maintenance | Median duration | | --- | --- | --- | --- | --- | | 2025 | 0 | 0 | 1 | ongoing | | 2026 | 25 | 6 | 0 | 1.5 h | ## Recent notable changes | When (UTC) | Change | Summary | | --- | --- | --- | | 2026-10-13 16:39 UTC | [Major incident: Issues with package downloads](https://rewindex.com/change/id6e415da1aebf4.md) | Cloudsmith reported a major outage causing 404s when downloading 'pre-release' package versions, from 2026-10-13 16:39 UTC to 2026-10-13 17:47 UTC (1 h 8 min). Cloudsmith deployed a fix, worked through backfilling outstanding packages, and confirmed resolution. | | 2026-09-28 16:55 UTC | [Major incident: Issues Pulling Docker Images](https://rewindex.com/change/i29295040ae1c26.md) | Cloudsmith reported a major incident affecting customers' ability to push and pull Docker images, starting at 2026-09-28 16:55 UTC and resolved at 2026-09-28 17:28 UTC after 33 min. Engineering released a fix and monitored performance before resolution. | | 2026-08-25 16:38 UTC | [Major incident: Request latency and timeout](https://rewindex.com/change/if447e391227fd9.md) | Cloudsmith reported a major incident affecting metadata requests and package downloads, starting 2026-08-25 16:38 UTC and lasting 1 h 30 min. Customers experienced latency and timeouts between 16:04 and 17:13 UTC, with a recurrence between 18:48 and 19:08 UTC; Cloudsmith confirmed normal operations at 08-26 07:55 UTC. | | 2026-08-21 18:15 UTC | [Major incident: New upstream packages may not appear in repositories](https://rewindex.com/change/ie46a10c37bbc92.md) | Cloudsmith reported a major global package-caching outage affecting Package Downloaded webhooks; package pulls remained unaffected. Recorded from 2026-08-21 18:15 UTC to 2026-08-21 18:54 UTC (39 min), impact reportedly began approximately 17:00 UTC. Caching resumed after a fix; packages pulled between 17:00 and 18:45 UTC were missing from repositories and will be cached on subsequent pulls. | | 2026-07-14 08:23 UTC | [Major incident: Intermittent failures when syncing Docker images.](https://rewindex.com/change/i83b96d492263b1.md) | Cloudsmith reported a major incident causing intermittent Docker image sync failures from 2026-07-14 08:23 UTC to 2026-07-14 16:07 UTC, lasting 7 h 43 min. Security scan results were delayed, and some customers experienced SBOM generation failures during mitigation. Services were fully restored and the impacted SBOM backfill completed. | | 2026-07-11 00:59 UTC | [Major incident: Partial outage impacting normal operations globally](https://rewindex.com/change/i548c00f0b26718.md) | Cloudsmith reported a major partial outage with elevated error rates across all regions, starting at 2026-07-11 00:59 UTC and resolved at 2026-07-11 01:26 UTC; the computed duration was 26 min. Engineers reported resolving the issue at 01:07 UTC, but no cause was stated. | Full timeline: [Cloudsmith changes](https://rewindex.com/company/cloudsmith/changes.md) ## Silent edits and deletions _None._ ## Page change history | Page | URL | Versions | Last changed (UTC) | History | | --- | --- | --- | --- | --- | | Pricing | [https://cloudsmith.com/pricing](https://cloudsmith.com/pricing) | 0 | | | | Trust / security | [https://trust.cloudsmith.com](https://trust.cloudsmith.com) | 2 | 2026-10-17 | | _No page changes since the first snapshot._ ## Latest 25 incidents | Started (UTC) | Incident | Impact | Duration | Edited | | --- | --- | --- | --- | --- | | 2026-10-13 16:39 UTC | Issues with package downloads | major | 1.1 h | | | 2026-10-12 18:39 UTC | Intermittent 503 Errors on Download Requests | minor | 46 min | | | 2026-10-05 06:19 UTC | Intermittent Issue pushing NuGet packages | minor | 2.2 h | | | 2026-09-30 16:02 UTC | Service Degradation On Our Web API | minor | 1.4 h | | | 2026-09-28 16:55 UTC | Issues Pulling Docker Images | major | 33 min | | | 2026-09-23 08:18 UTC | Increase in latency for OIDC requests | minor | 3.4 h | | | 2026-09-22 11:13 UTC | Package synchronization delays | minor | 33 min | | | 2026-09-14 16:13 UTC | Policies with upstream tags are not blocking packages when Block Until Scanned is enabled. | minor | 2.3 h | | | 2026-09-08 14:14 UTC | OSV vulnerability data delays. | minor | 4.8 h | | | 2026-08-31 19:27 UTC | Request Latency and Timeout in US region | minor | 1.1 h | | | 2026-08-27 14:56 UTC | Delay in Policy Evaluations | minor | 2.3 h | | | 2026-08-25 16:38 UTC | Request latency and timeout | major | 1.5 h | | | 2026-08-25 14:09 UTC | Delay in advisory data published on osv.dev | minor | 18 h | | | 2026-08-21 18:15 UTC | New upstream packages may not appear in repositories | major | 39 min | | | 2026-08-06 12:24 UTC | Intermittent UI timeouts affecting the Package view | minor | 1.6 h | | | 2026-08-05 16:26 UTC | Errors affecting API and web requests | minor | 1.7 h | | | 2026-07-30 20:01 UTC | Download Request Latency for Python Packages | minor | 55 min | | | 2026-07-30 09:50 UTC | Intermittent authentication failures affecting Docker and Helm OCI logins in all regions | minor | 4 min | | | 2026-07-29 16:23 UTC | Intermittent RPM package upload sync failures affecting package synchronization | minor | 1.2 h | | | 2026-07-16 09:04 UTC | Download Request Latency for Python Packages | minor | 2.1 h | | | 2026-07-14 10:26 UTC | Minor service degradation in Europe region | minor | -171 min | | | 2026-07-14 08:23 UTC | Intermittent failures when syncing Docker images. | major | 7.7 h | | | 2026-07-11 00:59 UTC | Partial outage impacting normal operations globally | major | 27 min | | | 2026-07-09 13:33 UTC | Elevated API and package download latency in Europe and US East regions | minor | 3.9 h | | | 2026-07-09 01:51 UTC | Elevated API and package download latency in Europe and US East regions | minor | 1.1 h | | ## Charts ### Chart data: Cloudsmith status incidents per year Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history. | Year | Incidents | Major/critical | | --- | --- | --- | | 2025 | 0 | 0 | | 2026 | 25 | 6 | ### Chart data: Incidents per month, last 36 months By impact as reported by the vendor. Maintenance excluded. | Month | Impact | Incidents | | --- | --- | --- | | 2026-07 | major | 2 | | 2026-07 | minor | 7 | | 2026-08 | major | 2 | | 2026-08 | minor | 5 | | 2026-09 | major | 1 | | 2026-09 | minor | 5 | | 2026-10 | major | 1 | | 2026-10 | minor | 2 | ### Chart data: Page snapshot history One dot per archived version. Grey = first archived (baseline), orange = text changed. | Date | Page | Change | | --- | --- | --- | | 2026-10-17 | Trust / security | baseline | | 2026-10-17 | Trust / security | baseline | --- Canonical: https://rewindex.com/company/cloudsmith · Markdown: https://rewindex.com/company/cloudsmith.md · JSON: https://rewindex.com/api/v1/companies/cloudsmith · Generated 2026-10-18T01:29:16.964Z