# Cloudinary: Some customers experience authentication problems when accessing Cloudinary's Figma plugin

> Cloudinary status incident “Some customers experience authentication problems when accessing Cloudinary's Figma plugin” on 2026-07-14: impact minor (vendor’s label), -2808 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/cloudinary/incidents/wt2sv49dj31c
Last updated: 2026-07-14T10:17:32Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-14 10:17 UTC · Resolved: 2026-07-12 11:30 UTC · Duration: -2808 min
- Updates: 1
- [Vendor status page: https://stspg.io/gzq2gzhw17fk](https://stspg.io/gzq2gzhw17fk)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **resolved** 2026-07-12 11:30 UTC: Due to a change in security parameters, some customers are experiencing failures when attempting to sign in to Cloudinary via the Cloudinary Figma plugin (https://www.figma.com/community/plugin/1451492041396730459/cloudinary)

## Cite this

Status incident (vendor impact label: minor) posted by Cloudinary, started 2026-07-14 10:17 UTC, resolved after -2808 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/cloudinary/incidents/wt2sv49dj31c
- Citation: Cloudinary, “Some customers experience authentication problems when accessing Cloudinary's Figma plugin” (2026-07-14 10:17 UTC). Archived by Rewindex: https://rewindex.com/company/cloudinary/incidents/wt2sv49dj31c (CC BY 4.0).
- Markdown link: `[Cloudinary: Some customers experience authentication problems when accessing Cloudinary's Figma plugin (2026-07-14)](https://rewindex.com/company/cloudinary/incidents/wt2sv49dj31c)`


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Canonical: https://rewindex.com/company/cloudinary/incidents/wt2sv49dj31c · Markdown: https://rewindex.com/company/cloudinary/incidents/wt2sv49dj31c.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/wt2sv49dj31c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:34:36.120Z