# Cloudinary: Elevated Errors on Transformations

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-16 07:36 UTC · Resolved: 2025-10-16 12:16 UTC · Duration: 4.7 h
- Updates: 3 · Affected components: Media Delivery, Media Transformation API - US, US Datacenter - Media Transformation API - US
- [Vendor status page: https://stspg.io/z0t2mqbw6h5b](https://stspg.io/z0t2mqbw6h5b)
- [Company: Cloudinary](https://rewindex.com/company/cloudinary.md)

## Timeline of updates

- **investigating** 2025-10-16 07:36 UTC: We’re currently experiencing elevated error rates in Transformations within the US region starting at 5:55 AM UTC. Our team is investigating the issue and working to restore normal functionality as soon as possible.
- **monitoring** 2025-10-16 08:10 UTC: A fix has been implemented (7:20 UTC), and error rates have returned to normal as of 07:47 UTC. We are continuing to monitor the system.
- **resolved** 2025-10-16 12:16 UTC: The incident has been resolved. If you continue to experience issues, please contact Support for assistance.


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Canonical: https://rewindex.com/company/cloudinary/incidents/t8jdy73f5cp4 · Markdown: https://rewindex.com/company/cloudinary/incidents/t8jdy73f5cp4.md · JSON: https://rewindex.com/api/v1/companies/cloudinary/incidents/t8jdy73f5cp4 · Generated 2026-10-18T12:19:38.538Z